AUSTRALIAN ORDERS


STANDARD SHIPPING
to all AUSTRALIAN RESIDENTS is a flat fee of $5

EXPRESS SHIPPING to all AUSTRALIAN RESIDENTS is a flat fee of $10.

You may choose which shipping method you prefer at Checkout.

ORDERS OVER $75 WILL BE FREE STANDARD SHIPPING!                        

We post all orders using Australia Post E-Parcel. All orders placed before 1:00pm Monday and  2.00pm Tuesday to Friday will have same day dispatch and should arrive to you the next day for express, or 2 – 3 business days for standard delivery if you are located in the metro areas within Australia.
Regional areas may take an extra 3  5 days.

* Please note we only dispatch orders Monday - Friday & not on public holidays.
*Aus Post only delivers Monday  Friday


Please refer to the Delivery Times section on the Australia Post website.
http://auspost.com.au/parcels-mail/domestic-delivery-times.html 

As soon as we have dispatched your order Australia Post will email you with confirmation and a tracking number. Please use this tracking number on the Australia Post website http://auspost.com.au/track/track.html?id  to follow your items whereabouts. If you do not receive your parcel after the estimated delivery times please contact Australia Post and quote the number they provided.

 

PLEASE NOTE: Deliveries are out of our control so please keep this in mind whilst waiting for your order. If you haven't been home or you think your parcel is overdue we suggest you call your local post office as your parcel may be awaiting collection. We take no responsibility for lost or missing parcels. Once we have dispatched an item, it then becomes the responsibility of Australia Post.

To view our Returns Policy, please click here: http://ginghamandheels.com/pages/exchanged-returns


INTERNATIONAL SHIPPING

We ship worldwide! All international orders are distributed daily Monday to Friday AESDT.

NEW ZEALAND

We offer FREE EXPRESS shipping for all orders over $150.
For orders under $150, we charge $10 for Standard Shipping and $20 Express Shipping.

UNITED STATES

We offer FREE EXPRESS shipping for all orders over $200.
For orders under $200, we charge $20 Express Shipping.


ASIA (Hong Kong & Singapore)

We offer FREE EXPRESS shipping for all orders over $150.
For orders under $150, we charge $10 for Standard Shipping and $20 Express Shipping.


REST OF THE WORLD 

We offer FREE international shipping for all orders over $200.
For orders under $200, we charge a flat rate fee of $20 for Standard Shipping.

** PLEASE NOTE: DUBAI PARCELS CAN ONLY BE DELIVERED TO A PO BOX ** 

Expected delivery times are as follows.

We use DHL Global Mail for standard International orders.

 


Standard Shipping Fee


Standard Delivery Time

Express Shipping Fee Express Delivery Time


New Zealand

$10


3 – 5 Days

$20
(FREE for Orders Over $150)
Next Day


Singapore & Hong Kong

$15


5 – 10 Days

$20
(FREE for Orders Over $150)
Next Day


UK, Western Europe


$20
(Free for orders over $200)


5 – 12 Days

Sorry, express is not available in your country yet
Sorry, express is not available in your country yet


USA & Canada


Sorry, we don't offer this service here


5 – 12 Days

$20
(FREE for Orders Over $200)
2 business days for most metro areas an extra day for more rural zones


Rest of the World


$20
(Free for Orders Over $200)


6 – 14 Days

Sorry, express is not available in your country yet
Sorry, express is not available in your country yet


Delivery times cannot be guaranteed by Gingham & Heels. Please allow 2 - 3 business days for orders to be processed.
Any delays post-despatch will be out of our control and will be the responsibility of the shipping company. 

Please keep in mind we have a 2KG LIMIT on all International orders.
If your order is over 2kg, you will be emailed to organise an extra postage charge.

To give you an idea of what could add up to 2KG, here are some approx. weights of different styles. Please keep this in mind when ordering.

Style

Weight

Tops

150g

Bottoms

250g

Jumpers

400g

Jackets

500g

 

 TRACKING

 If you would like to track your order, please email orders@ginghamandheels.com.au 
 with your order number, your tracking number will then be emailed to you. 

 

CUSTOMS DUTIES AND TAXES ON INTERNATIONAL ORDERS

While we do our best to avoid customs duties and taxes on International orders, in the event that an international shipment attracts custom duties and taxes, you are required to pay all Duties and Taxes on the order upon the arrival of your goods in your country. To calculate whether your order will attract and taxes, please use the duty calculator HERE


INTERNATIONAL RETURNS

To view our Returns Policy please click here:
http://ginghamandheels.com/pages/exchanged-returns