Shipping & Returns

Shipping

We can ship to virtually any address in the world.

Once you place an order, it will be dispatched ASAP.
All orders placed before 2pm Mon-Fri AEST will be dispatched the same day.

All orders placed outside of these times will be dispatched the next business day.
Depending on the shipping option you choose, all delivery date estimates can be found on our Shipping page.

Most Express options are next business day or 2-3 business days depending on your location.
Most Standard options are 3-5 business days across Australia.

 

Returns & Exchanges

We want you to absolutely adore what you have ordered, if not we'e made our returns process as easy as possible.

You may return most new, unworn, unwashed items within 30 days of delivery. All returns for change of mind will be issued as a credit note valid for 6 months.

Simply pop on over to our Returns Portal to commence your freer return.

Final clearance sale items (which are marked down to $40 and under) are not eligible for a return due to change of mind. This includes items sold during promotions using discount codes or reductions in cart. If returned to online a $7 processing fee will be charged per final sale item.

Earrings are also not eligible for change of mind returns due to hygiene reasons.

If you need to return an item or would like more information on our Returns Policy, visit our Returns Portal here view our Returns & Exchanges page here.

If you are between sizes or need assistance selecting the proper size, please contact us by email at hello@ginghamandheels.com.au, or via live chat during our office hours.

TRY BEFORE YOU BUY
Try up to 3 items
Home try-on
 
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 3 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $5 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our  Terms and Conditions
TRY WITH MIRRA
TRY BEFORE YOU BUY
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 3 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $5 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our  Terms and Conditions
TRY WITH MIRRA
You're ready to select your exchange items
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.