We want you to absolutely adore what you have ordered, if not we'e made our returns process as easy as possible.
You may return most new, unworn, unwashed items within 30 days of delivery. All returns for change of mind will be issued as a credit note valid for 6 months.
Simply pop on over to our Returns Portal to commence your freer return.
Final clearance sale items (which are marked down to $40 and under) are not eligible for a return due to change of mind. This includes items sold during promotions using discount codes or reductions in cart. If returned to online a $7 processing fee will be charged per final sale item.
Earrings are also not eligible for change of mind returns due to hygiene reasons.
If you need to return an item or would like more information on our Returns Policy, visit our Returns Portal here view our Returns & Exchanges page here.
If you are between sizes or need assistance selecting the proper size, please contact us by email at orders@ginghamandheels.com.au, via FB Messenger or by phoning 0403 647 899 during our office hours.